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Event check-in

Event Check-In App for iPad

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Frequently asked questions

What's the best event check-in app for trade shows?
For trade shows specifically — booth-level lead capture, follow-up emails, CRM export — see our deeper trade-show lead capture page. This page covers broad-event check-in (conferences, summits, customer events, multi-day training). The best visitor sign-in app comparison walks through how InstaCheckin stacks up against other iPad-first options.
Is there a free event check-in app for iPad?
The InstaCheckin iPad app is free to download from the App Store, and there is a 14-day free trial — no credit card required. After the trial, the account is priced per kiosk, not per attendee. See the pricing page for current plans. Most events run a free pilot first to confirm the flow and badge layout before they commit.
Can the iPad app print branded name tags at check-in?
Yes. The iPad app prints branded name tags automatically on a Brother QL-820NWB, QL-810W, or QL-720NW label printer. The badge template is fully customizable — event logo, sponsor band, attendee name, company, ticket type, QR code for re-entry, and a color-coded stripe by visitor type. Setup instructions for the recommended printer are at the Brother QL-820NWB setup guide.
Does the event check-in app work offline?
Yes. Pre-registered attendee lists are cached on the iPad, check-ins continue if the venue Wi-Fi drops, and the dashboard syncs back up automatically when connectivity returns. Badge printing also runs locally over the venue Wi-Fi — no internet round-trip required. For convention centers or basement venues with unknown Wi-Fi, sync the attendee list to the iPad an hour before doors open.
Can I import my attendee list from Eventbrite?
Yes. Export the attendee list from Eventbrite as a CSV and import it into the InstaCheckin dashboard. The standard fields — name, email, company, ticket type, sessions — map automatically; custom registration fields are preserved. CSV imports from any registration source work the same way, and you can tag attendees by source to see arrival rate broken down by channel.
How does walk-up registration work at events?
If a name is not on the expected list, the attendee taps "I am not on the list," picks their visitor type, fills out the fields configured for that type, and the badge prints. Walk-ups are stored in the same dashboard as pre-registered attendees, so the post-event export is one complete list.
Can the event check-in app capture NDAs at sign-in?
Yes. NDAs, waivers, media releases, and other consent documents can be presented during the iPad check-in flow and signed with a finger or stylus. The timestamped signed document is stored against the attendee record, and different visitor types can be routed to different agreements. Electronic-record and e-signature law varies by jurisdiction; verify enforceability with counsel.
How does the event check-in app handle multi-day events?
Two patterns. One-time check-in: the badge prints at first arrival and is valid for all event days; on later days the attendee scans their QR or taps their name to confirm presence (useful for CE-credit attendance tracking). Daily re-registration: a fresh badge prints each morning, useful for events that need a daily count or a different per-day color. Lost badges re-print in five seconds because the iPad already has the attendee record.

Running a sales-heavy booth? See our deeper trade show and conference lead capture page. Other front-desk verticals: office visitor management, K-12 school visitor management.

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