Envoy Pricing Explained (2026): What SMBs Pay Instead

Envoy’s Visitors pricing now has two published numbers on Envoy’s pricing page: free, and $362 per location per month billed annually. The mid-priced Standard tier that used to sit between them is gone from Envoy’s pricing page as of November 2026, which means badge printing and NDA capture now start at the Premium price. That’s the number that sends office managers looking for what a sign-in kiosk actually needs to cost.

This is an Envoy pricing teardown for the SMB buyer: every Visitors tier, what’s gated behind each one, what Envoy charges for its other products, the per-location math that bites at multiple sites, and what a small office pays for the same core workflow. It’s published by InstaCheckin — we make one of the alternatives — so the criteria are explicit and the pricing is date-stamped. Where Envoy earns its price, we say so.

If you’ve already decided you want a shortlist rather than a breakdown, jump to our Envoy alternative comparison. Otherwise, start with the tiers.

Envoy Pricing, Tier by Tier

Envoy sells Visitors per location — one physical building or reception site — across three tiers. Here’s the lineup as of November 5, 2026, verified against Envoy’s Visitors pricing page.

Comparison data verified against vendor websites and public pricing pages as of November 5, 2026. Vendor practices, pricing, and feature sets change; verify directly with the vendor before purchasing. Trademarks are property of their respective owners. InstaCheckin is not affiliated with Envoy.

Tier	Price per location (Envoy pricing page)	What you get
Basic	Free	Up to 100 visitor entries/month, host notifications, unlimited employee directory
Premium	$362/mo billed annually	Everything in Basic + badge printing, legal documents (NDAs), visitor photos, custom branding, virtual front desk, SSO/directory integrations, visitor analytics, emergency notifications to visitors
Enterprise	Custom pricing	Everything in Premium + blocklist scanning, ID scanning (500 scans/year included), access-control and guest Wi-Fi integrations

The free Basic tier is a real product, not a trial. It caps at 100 entries a month and covers host notifications, per Envoy’s pricing page. For a low-traffic single lobby, that can replace a paper logbook at zero cost.

The gap is the problem. When we first published this teardown in July 2026, Envoy listed a Standard plan that added badge printing and NDA capture. That tier no longer appears on Envoy’s pricing page. Today the step from “free” to “prints a badge” goes straight to the Premium rate per location, with nothing in between.

A note on the NDA feature: capturing signatures on a kiosk is a product capability, not legal advice. Electronic-record and e-signature law varies by jurisdiction — verify enforceability with counsel before relying on any captured signature.

The Per-Location Math Multi-Site Offices Miss

Per-location pricing looks fine on one tier card. Multiply it and it stops looking fine.

Three reception desks on Premium is $1,086 a month, or $13,032 a year, at Envoy’s listed Premium rate. A five-building campus is $1,810 a month — $21,720 a year — before hardware. And Envoy counts buildings, not companies: its pricing FAQ says a business with several buildings on one campus “may want to set up an Envoy location for each of those buildings,” each with its own iPad, stand, and badge printer.

Under the old lineup, a three-site office that only wanted badges and NDAs could stop at Standard. That option is gone from Envoy’s pricing page, so the same office now budgets at the Premium line or stays on the free tier without badges.

If you’re running the full comparison, our visitor management system cost guide walks through per-location vs per-user pricing, hardware, and the consumables (badge labels, SMS) that don’t show up on any tier card.

Costs That Don’t Appear on the Tier Card

Three line items catch buyers after the quote.

Hardware per location. Envoy’s FAQ says Visitors needs an iPad running iOS 10 or later, and recommends an iPad stand plus a badge printer if you plan to print badges, sold through the Envoy Store. Every location you add repeats that kit.

ID scanning volume. Enterprise includes ID scanning with 500 scans a year, “plus add-ons for higher volume needs,” per Envoy’s pricing page. A lobby that scans 10 IDs a day burns through 500 in about ten working weeks.

Payment terms. Online purchases go on a credit or debit card. Envoy offers ACH invoicing only to Enterprise accounts or customers with three or more Premium yearly locations, per the same page. A single-site buyer whose finance team pays vendors by invoice should ask about this before signing.

Envoy Pricing for Desks, Deliveries, Screens, and Response

A lot of people searching “Envoy pricing” aren’t buying Visitors at all. Envoy sells five modules, and each one bills on a different unit. Here’s the published list, all billed annually, from Envoy’s pricing page:

Product	Published price (Envoy pricing page)	Billing unit
Visitors	Free / $362 / custom	Per location per month
Deliveries	$250	Per delivery location per month
Reservations (desks, rooms, parking)	$5	Per bookable resource per month
Screens (digital signage)	$12	Per device per month
Response (emergency notifications)	$2	Per user per month

Read the small print under Reservations and Response: “Price excludes platform fee.” Envoy says every plan starts with its platform layer for administration, identity, and analytics, and it doesn’t publish that fee. You’ll only see it in a quote.

Stacking adds up fast. One office on Visitors Premium plus Deliveries is $612 a month for that single location at the rates on Envoy’s pricing page, before the platform fee on anything else you add. Envoy’s own FAQ also notes that reaching both employees and checked-in visitors with emergency notifications takes two products: Response and Visitors.

What SMBs Pay Instead

Most 10–500-person offices use a slice of what Envoy’s Premium tier charges for. Visitors sign in. Hosts get notified. A badge prints. There’s a searchable log for audits. That’s the job.

InstaCheckin prices that slice per location, same model as Envoy, without the enterprise minimums. The free tier replaces a paper logbook; paid tiers (Core, Pro and Max) are billed per location per month and unlock visitor photos and pre-registration from Core, plus NDA and waiver capture and SMS host texts from Pro. The InstaCheckin pricing page has the current figures and exact tier inclusions.

With Envoy’s Standard tier gone, badges and NDAs now sit behind Envoy’s Premium tier; they’re available lower in InstaCheckin’s lineup. See the InstaCheckin vs Envoy comparison for the feature-by-feature view. InstaCheckin is iPad-only, so if your front desk runs Android or Windows tablets, that’s a real constraint to weigh before a trial.

Why bother with software at all? Reception time. The U.S. Bureau of Labor Statistics puts the median receptionist wage at $18.27 an hour as of May 2025, and projects receptionist employment to decline 2% from 2025 to 2035. Fewer people at the desk, each costing more per hour. Every arrival a kiosk handles — sign-in, badge, host notification — is a call your front desk doesn’t make.

When Envoy’s Price Is Worth It

Envoy is the category leader, and pretending its price buys nothing is how a comparison loses credibility. Three scenarios where the premium is justified:

• You need native SSO/SAML across every site and user. Envoy ships SSO and directory integrations on Premium, and the implementation is well-trodden. If IT has a hard SSO mandate, that’s real value.
• You want one vendor for the whole workplace. Visitors, deliveries, desk booking, signage, and emergency notifications on one platform is a legitimate reason to pay the platform fee — if you’ll use more than one module.
• You’re running a large, multi-site security program. ID scanning, blocklist screening, and access-control integrations on Enterprise are built for regulated facilities and big campuses, not a two-desk office.

If you’re in one of those, stay on Envoy and skip the migration project. If you’re not, you’re paying for capacity you won’t use, and that’s the case for a lighter tool.

FAQ

How much does Envoy cost per month? Envoy Visitors has three tiers: a free Basic plan, Premium at $362 per location per month billed annually, and custom Enterprise pricing, per Envoy’s pricing page as of November 2026. Your monthly total scales with the number of locations you run.

Does Envoy still have a Standard plan? Not on its published pricing page. As of November 2026, Envoy’s pricing page lists only Basic, Premium, and Enterprise for Visitors. The Standard tier that added badge printing and NDA capture no longer appears, so those features now start at Premium.

Does Envoy have a free plan? Yes. Envoy’s Basic tier is free and covers up to 100 visitor entries per month plus host notifications. It’s a genuine plan, not a time-limited trial, but badge printing, legal documents, and visitor photos aren’t included.

How much does Envoy charge for desk booking, deliveries, and signage? Envoy’s published rates, billed annually, per Envoy’s pricing page: Deliveries at $250 per delivery location per month, Reservations at $5 per bookable resource per month, Screens at $12 per device per month, and Response at $2 per user per month. Reservations and Response exclude a platform fee that Envoy quotes separately.

Is Envoy pricing per location or per user? Visitors is per location. Envoy bills each physical building or reception site, not per employee or per visitor, and the employee directory is unlimited even on the free tier. Response is the exception: it bills per user.

Why is Envoy so expensive for a small office? Envoy is priced for the enterprise: SSO, a deep integration ecosystem, multi-site dashboards, and security tooling like ID scanning and blocklist screening. With no middle tier, a one- or two-location office that just needs sign-in, badges, and host notifications pays the Premium rate for features it won’t touch.

What’s a cheaper alternative to Envoy? For an SMB office running sign-in on an iPad, InstaCheckin covers the core workflow — kiosk sign-in, Brother QL badge printing, NDA capture, host notifications by email and SMS — at SMB pricing with a free entry tier. See the full shortlist in our Envoy alternative roundup, which ranks several options and notes where Envoy still wins.

Price your own front desk, free

If Envoy’s tiers feel like more than your reception needs, put a real number on the alternative. Start a free InstaCheckin trial on the same iPad you’d deploy with — no credit card, no sales call — and see which features land in which tier before you budget. The InstaCheckin pricing page and the office visitor management system overview cover the deployment patterns to test during your trial.